Boohoo Careers – Warehouse Operative IN Leicester, England, UK

Overview

Position Title:Warehouse Operative

Company:Boohoo Group PLC

Location:Leicester, England, UK

Job Description:

Working in our DC, you’ll support our teams with a variety of work, from picking, packing, processing to stock control and quality assurance. The role is physical and will include lifting, standing and walking.

Responsibilities:

• Provide 1 st line support to the Boohoo Group user base and 3 rd parties.
• Resolution of 70% of all tickets assigned.
• Maintain up to date records of all activity being taken in the resolution or progression of logged issues.
• Provide user administration across a wide variety of technical platforms.
• Escalate appropriately and within work flows, highly technical or sensitive issues to the
• Call logging of issues and requests with 3 rd party suppliers.
• Review and creation of Service Desk based documentation to improve 1 st time fix rate and/or speed of resolution for incidents and requests.

Requirements:

• Active Directory (AD Manager Plus)
• Windows 10 & Office 2016 and above
• No experience needed, full training and Health and Safety support will be provided.