Overview

Position Title:Sales Specialist, Voice & Cloud

Company:BT Group

Location:Cardiff, UK

Job Description:

Reporting to the Senior Sales Manager of the CPS Leadership team, you will be responsible for building client relationships in order to identify opportunities, develop your pipeline and successfully achieve regional sales targets.Maintaining a broad architectural knowledge, having opinions across all areas of BT Specialist Portfolio (Mobile, Voice, Networking, and IT), and understanding this portfolio at a sufficient level is required to generate quality opportunities, and to be able to differentiate our offerings against those of our competition. For the portfolio you are accountable for, you will be expected to have a deep architectural knowledge of your area of specialism, along with the associated systems and processes by working with manufacturer partners, internal product managers and portfolio groups.

Responsibilities:

  • Accountable for creating a pipeline three times the size of SOV target to ensure correct cover
  • Accountable for maintaining a broad architectural knowledge and have opinions on leading and emerging technologies, using this to influence both customers and internal stakeholders
  • Accountable for managing, delivering and exceeding all Sales targets, based on SOV GM and Total revenue for a defined base of customers across the region
  • Accountable for influencing to create incremental sales opportunities across the EE and BT portfolio, develop pipeline and successfully achieve required sales targets
  • Accountable for driving timely service renewals within customer base
  • Accountable for driving the attachment of service to product sales ensuring the mix is a rich
  • Accountable for building solutions that meet and exceed customers’ business needs, delivering RoI and that are the most profitably built for BT
  • Working with finance and Pricing to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and component pricing parameters are aligned to market expectations
  • Accountable for driving a high level of customer satisfaction and advocacy across the customer base for the region through personal activity and leveraging the wider teams
  • Accountable for developing and maintaining an accurate forecast and qualified /robust pipeline
  • Accountable for defining and developing peer and executive relationships with the virtual teams and wider BT and EE
  • Accountable for successfully developing and driving sales plans with Account Managers, using agreed methodologies, to retain existing BT business and develop and grow new revenue for BT

Requirements:

  • Strong analytical skills, to include forecasting, pipeline, achievement, P&L details, detailed understanding of customer trading & buying process/cycles and the ability to analyse competitor proposals as and when required
  • Ability to plan, forecast and report against sales plan and targets
  • Excellent financial and commercial acumen
  • Be willing to travel and work from customer and other BT sites
  • Familiarity with the relevant specialist sales portfolio
  • Excellent communication, presentation and interpersonal skills with strong influencing and negotiation skills
  • Ability to engage at a board level with customers to strategically position BT, its offering and competitive advantage
  • Strong analytical skills
  • Be resilient and able to achieve against challenging targets
  • The ability to work with the minimum of supervision, be part of a team and present a quality image
  • Experience of using an industry recognised sales methodology
  • Proven track record of delivering against targets within a sales role
  • Managing change, aligning and prioritising multiple demands

About BT Group

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company.