Overview
Position Title:Head of Editions Site Ops
Company:Deliveroo
Location:Cardiff, UK
Job Description:
As the Head of Editions – UK Site Operations you will have overall responsibility for the site operational performance of Deliveroo Editions as well as for multi channel projects in the UK. Reporting to the General Manager – Global Site Operations, you will;
Responsibilities:
- Champion the role of compliance in on demand delivery and implements best in class methods to keep Editions at the forefront of industry thinking
- Be able to substitute at MBR level and regularly lead comms with exec level and senior stakeholders
- Continually integrate best practices from domain to prioritise learning and development across the site operations org as well as inputting into wider cross functional work
- Lead key partner engagement to align on long term operational planning and areas of mutual development
- Be able to galvanise and motivate large numbers of small teams around specific OKRs, and continue to refine and improve operational efficiency while reducing operational errors
- Lead on multiple large and complex projects including new format developments with a 1-2 year vision as well as exporting proven models across different geographies
- Set budget proposals within agreed parameters and measure site operational costs in line with expectation across the period
- Successfully scale the site operations team in line with expected growth / deliverables
Requirements:
- A people leader and influencer with excellent communication skills and experience of building and retaining high performing teams across large geographies
- A food business expert with 8+ years experience at Operations Director level or equivalent
- A high calibre food professional with experience managing large multi site operations with full
- P&L responsibility
- Strong organisational, leadership and administrative skills with experience of delivering results with multiple stakeholders
- An original thinker capable of innovating and building the operational playbook for Deliveroo
- Editions 2.0 and beyond
About Deliveroo
Deliveroo is on a mission to transform the way the world thinks about food delivery. It’s not a chicken chow mein and a night on the sofa anymore, it’s your favourite local restaurant, it’s a dinner party, a date.
We’re five years in, and along the way our team have taken hundreds of ideas from brainstorms to global roll-outs, like Deliveroo Editions – bespoke kitchens designed to host a locally-curated selection of restaurants. Editions are our solution to ensuring that our customers have access to the best of the food-scene, no matter where they live.