Overview

Position Title:Retail Assistant – Online Picking

Company:Iceland Foods

Location:Belfast, UK

Job Description:

We have exciting opportunities available for Online Pickers to join our dynamic team. The position is suited to an individual with passion for doing a great job, who wants to work for a business you can be proud of. We believe that our success comes from our colleagues, so we are looking for committed team players to help us become the best on the High Street when it comes to accurately and efficiently fulfilling customer online shopping orders.

Responsibilities:

  • Take ownership of your customers and enquiries
  • Resolve issues in an effective and timely manner
  • Supporting with Online Orders, Payments, in-store Deliveries, Online deliveries, Bonus Card
  • enquiries, Store enquiries, General questions etc.
  • Be able to deal with challenging customers and scenarios

About Iceland Foods

The pace here is lightning quick. We value our colleagues. And together we work hard, challenge the norm and go the extra mile to make our customers happy. That’s what it’s like to work here every day. Iceland isn’t for everyone. It can be challenging and the pressure can be on. But if you’re friendly, customer focused and always positive, Iceland is for you!

With over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business, we're a unique business.