Jd Careers – Management Opportunities IN Greater Sheffield Area,UK

Overview

Position Title:Management Opportunities

Company:JD Sports Fashion plc

Location:Greater Sheffield Area,UK

Job Description:

JD Sports Fashion Plc has long been established as the leading UK specialised multiple retailer of fashionable branded and own brand sports and casual wear, principally through the growth of its main retail fascia, JD Sports. The group now has over 2400 stores and is continuing to grow.

Responsibilities:

• Ensuring customers that require support are identified and assisted appropriately
• Tailoring solutions that address the customer’s needs, whilst ensuring the right outcome for the customer and the bank
• Listening to customer concerns and escalating complaints when needed
• Correctly using internal systems to keep customer records accurately maintained and up-to-date
• Undertake a variety of contact roles, when required, based on customer preference and business requirements, such as; voice, letter, digital contact (e.g. SMS, video chat, on-line chat etc.).

Requirements:

• In possession of strong leadership and communication skills, with the ability to both inspire and motivate their team.
• Encouraged to use their own initiative, creativity, and flair in their merchandising as well as being accountable for the profitability of the branch.
• Be passionate about providing excellent levels of customer service.
• Have in-depth knowledge of the industry as a whole.
• Experienced in the field of retail management.