Overview
Position Title: Telephone Survey Officer
Company: City Of York
Location: York, England, UK
Job Description:
We are WorkwithYork and we our working with our client on numerous Telephone Survey Officer roles.
Responsibilities:
-
Phoning businesses to ask a series of predetermined questions
-
Assigning a score to the answers in order to produce an overall risk score
-
Recording information in a spread sheet
Requirements:
-
Previous customer handling and phone experience
-
Good IT skills
-
Excellent communication skills