Overview

Position Title:Assistant Manager

Company:KFC

Location:Kingston upon Hull, UK

Job Description:

e do things the right way. It isn’t always easy, but it’s always better. We lead with our hearts, work hard and play hard and we welcome everyone into our big KFC family. It doesn’t matter who you are, where you’re from, or what your shoe size is – everyone has a place at the Colonel’s table. All we ask is that you roll up your sleeves, get stuck in and treat our team like family and our guests as friends. It’s what the Colonel would do.

Responsibilities:

  • Guiding the team on self-organising to fill in the intentional gaps left in the Agile/Scrum frameworks.
  • Assessing the Scrum Maturity of the team and organisation and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation.
  • Guiding the team on how to get the most out of self-organisation.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Removing impediments or guiding the team to remove impediments by finding the right
  • personnel to remove the impediment.
  • Doing everything possible to ensure we are delighting our customers and delivering amazing digital experiences.
  • Facilitating getting the work done without coercion, assigning, or dictating the work.
  • Guiding the team and organisation on how to use Agile/Scrum practices and values to delight customers.

Requirements:

  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • First level Scrum Master certification (CSM, PSM I)
  • Experience in playing the Scrum Master role for at least two/three years for a software development team that was diligently applying Scrum principles, practices, and theory.
  • Degree educated in Computer Science or related field (preferred)
  • Expertise in managing Jira and Confluence

About KFC

The right way also means serving fresh proper food, packed with flavour. So we’ve worked hard to make nutritional improvements across our menu so our fans have as much choice as possible, and we’ve committed to removing 20% of calories per serving by 2025.

The Colonel also believed in feeding promise, wherever it’s found. So that’s why we invest heavily in the development and careers of our 24,000 employees – we were the first restaurant to launch an honours degree. And since its 2015 launch, our KFC Foundation has paid out grants totalling £3 million to our charity partners who are passionate about develoKFCping and nurturing young people across the country.