Overview

Position Title:Customer Assistant

Company:Morrisons

Location:Sunderland, England, UK

Job Description:

We’re interested in hard working people, who can work flexibly as part of a team, to deliver great customer service every time. Although retail experience is desirable, it’s not essential as we’ll make sure you know everything you need to do a great job.

Responsibilities:

  • Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
  • Enable colleagues to work with confidence across various departments
  • Ensure resource is planned thoroughly
  • Deliver training to ensure team have the capability and confidence to deliver their role
  • Lead and empower colleagues to always put the customer first and deliver outstanding customer service
  • Identify and develop talent within the department
  • Work with the other Managers in store to lead a supportive and performance driven department
  • Build effective relationships with other operating departments
  • Efficiently manage all people routines, taking accountability of department(s) scheduling, absence,
  • performance and talent conversations
  • Listen and respond to our customers feedback and react accordingly
  • Take a leadership role within the store

About Morrisons

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else.

Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money.

Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office.