Overview

Position Title: Personal Banker

Company:NatWest

Location:Thames Ditton, UK

Job Description:

This is a chance to join our Private Client and Advice Investment Services team, making the most of your customer care skills while looking after our investment products customersWe’ll give you top class training, and you’ll work towards gaining a highly recognised CF1 qualification in your first six monthsThe skills you learn and the qualifications you gain in this role could lay the foundations for the rest of your career

Responsibilities:

  • Carrying out system and process administration to make sure that all customer records are up to date
  • Making sure that any customer generated requests for non-advised transactions on investment products are dealt with in a timely manner
  • Providing an outstanding level of service, and developing productive and trusting relationships with our customers
  • Taking inbound calls and resolving queries on a range of our specialist banking investment products
  • Maintaining and developing your knowledge and awareness of the products and services we offer

Requirements:

  • Great communication skills, including the ability to adapt to different kinds of customer
  • Excellent planning and organisational skills, and computer literacy
  • A self-motivated approach, and the ability to work productively as part of a team
  • A commitment to focusing on your customer first and foremost
  • The enthusiasm to learn and develop your expertise in this area

About NatWest

We’re supporting the UK economy by lending more to British businesses than any other bank. And through our Entrepreneur Accelerator hubs around the country, we’re standing behind the drivers of tomorrow’s growth.