Overview

Position Title: Sales Manager

Company: New Look

Location: Stoke-on-Trent, UK

Job Description:

We are looking for an enthusiastic and experienced Sales Manager who will be responsible for executing and planning customer-centric multi-channel marketing campaigns. They will do so by leveraging CRM insights, technology and best practice. The role will play crucial role in developing and shaping CRM retention strategy while driving performance and engagement within various customer segments to ultimately drive revenue and visits to New Look’s online, app platforms and footfall in-store.

Responsibilities:

  • In your Shopping Mall Store you will support your deputy and store manager to create a customer obsessed atmosphere.
  • You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion.
  • You will be pivotal in creating a team who support one another and deliver results…whilst having fun along the way!
  • You will be fully accountable for the you and your team’s contribution to store performance, by working alongside your store/deputy manager to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales

Requirements:

  • Experience in understanding multi channel processes including CRM, Creative Briefs, Content and Customer Mindset
  • Leadership Skills – leading a team of 4 at Management, Co-ordinator and Assistant level
  • Interpersonal Skills, the ability to create relationships across teams and present back at director level
  • Responsible for all assets to be on-brand and in-line with key product pushes across all channels
  •  Strong styling and shoot experience
  • Able to work to strict deadlines and to understand and follow creative briefs
  • Strong Digital multi channel marketing and content experience
  • Management experience
  • Customer Mindset lead
  • A multi tasker who can inspire and motivate their team.
  • Able to build strong relationships across all channels and across teams and a team player.
  • Strong presenting skills at director level.
  • In Design
  • Experience of Brand Identity is not essential but a plus

About New Look

We’ve been bringing the latest fashion to the high-street since 1969. We’re now a global, multichannel brand offering on-trend, value-fashion for women, men and teenage girls. Even after 50 years we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford.