Position Title: Fulfilment Operations Planner

Company: Ocado Jobs

Location: Cardiff, UK

Job Description:

You will be joining busy team of busy Planners involved in many aspects of warehouse planning including capacity planning, headcount planning and support of variety of planning projects.


  • To deal with employee roster queries in a prompt and professional manner;
  • To identify possible savings and improvements for the department and support their implementation;
  • To maintain accurate Time and Attendance data for Ocado employees;
  • To monitor overall headcount and raise concerns regarding shortages/surplus;
  • To generate weekly KPI reports;
  • To effectively manage Ocado employee’s holiday entitlements in line with business restrictions;
  • To work closely with analysts to forecast staff turnovers and put together shift schedules.
  • To deal with internal and external telephone, email and chat enquiries;
  • To plan CFC manpower resources and make sure we have the right skilled people on the right shifts, days, areas etc.

About Ocado Jobs

When our journey started, we were all about changing the way people shop for groceries. Nearly 20 years later, we’re a FTSE 100, client-focused business that provides services, technology, and automation to grocery e-commerce businesses around the world.

To find out about our cutting edge Ocado Technology division, go to https://www.linkedin.com/company/ocado-technology/. They use the cloud, robotics, AI and IoT to put the world’s retailers online.

Or check out Ocado Engineering, who build innovative construction and logistics solutions https://www.linkedin.com/company/ocado-engineering/. If you’re keen to learn new skills, work in a supportive team, and help us craft a world-beating service, then find vacancies on www.ocado.jobs