Overview

Position Title: Seasonal Sales Assistant

Company: Pandora

Location: Norwich, UK

Job Description:

Our Seasonal Sales Assistants will join the team as brand ambassadors and are the essential link between our beautiful products and our customers. Coached by the store management and training teams, our Seasonal Sales Assistants contribute to the success of the store by driving sales, excelling in customer service and offering their knowledge of the product and brand.

Responsibilities:

  • Achieve and exceed individual and store sales targets by using key selling skills; focusing on KPIs to maximise each selling opportunity
  • Confidently promote the PANDORA brand, products and services to provide an unforgettable customer experience and encourage customer loyalty
  • Create and develop a bond with our customers by providing exemplary service
  • Follow company guidelines to merchandise the store and maintain high shop floor standards; taking pride in your environment and personal presentation
  • Support with all store operational tasks including stock management, operating the till system and handling financial transactions including returns and exchanges
  • Support your Manager and team by complying with all store policies and procedures, to keep the wider team and customers safe

Requirements:

  • Strong selling skills, with experience in a luxury environment with 1-1 sales experience preferable
  • Excellent communicator – Sales Assistants needs to initiate contact and communicate confidently, so articulate spoken English is essential
  • Ability to work well under pressure, in a fast-paced, sales driven atmosphere – our stores are often very busy, with long queues of customers waiting to be served
  • A positive, “can-do” attitude, an individual who enjoys as working as one part of a successful team
  • Customer focused
  • Flexible approach; Sales Assistants work on a rotational shift-basis, including weekends and Bank Holidays

About Pandora

Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through more than 7,500 points of sale, including more than 2,700 concept stores.