Overview

Position Title:Court Usher

Company:Crown Commercial Service

Location:Sheffield, UK

Job Description:

Although many of the tasks are straightforward, regulated by well-established guidelines and/or detailed instructions, an Usher needs to be prepared to react quickly and professionally to situations, some of which may be unexpected. You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress. Advice and support is readily available and there is little discretion to depart from standard procedures, which may well require you to take a firm stance when those procedures are not understood or welcomed by a court user. Ushers work within a team with regular management support and are responsible for their own time.

Responsibilities:

  • Filling out forms
  • Operating recording equipment and maintaining records of recordings of hearings
  • Sort and deliver lists of hearings for internal & external notice boards
  • Providing support to colleagues & judiciary outside of court / hearing times
  • Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
  • General clerical work, including use of computers and Switchboard

About Ministry of Justice UK

We are looking for 2 mid-career user researchers. One role is based at the Office of the Public Guardian (which manages services related to Lasting Power of Attorney) and the other is based in the Legal Aid Agency.