Overview

Position Title: Supply Chain Support Manager

Company: Screwfix

Location: Bristol, UK

Job Description:

A critical role within the Supply Chain team, the Supply Chain Support Manager has several areas of focus. To train and support new starters, upskill existing team members ensuring a consistent and systems driven approach, drive process improvement and support the development of our systems and BI data.

Responsibilities:

  • To ensure all Supply Chain new starters are trained and supported to a high standard from early engagement prior to starting until fully integrated into their role
  • Deliver the technical systems and processes training for ORE Planner, Demand Planer and TC Planner roles
  • Work closely with SSCMs and CSMs to identify knowledge gaps and maintain training register
    Upskilling existing team both from a systems and behavioural perspective to ensure a consistent and high standard with a systems driven approach
  • Support the development / selection of systems including set up, UAT and training
  • Collaborating to ensure our BI and reporting is always fit for purpose
  • Keep all training materials, process maps and organisational charts up to date
  • Drive process improvement to drive team efficiency or KPI improvement or establish new processes where required (e.g. 30kg two person)
  • Help drive our people agenda by roll out initiatives (like our behaviours), supporting recruitment, establishing policy or aiding personal development
  • Support key projects where a high level of input or representation from the planning teams is required

Requirements:

  • Prior Supply Chain planning experience required
  • Intermediate understanding of Excel
  • Track record in identifying shortfall in process and opportunities to drive improvement and efficiency
  • Proven experience of managing store and DC based replenishment systems ideally Voyager
  • Experience of training, coaching or supporting individuals

About Screwfix

We’re Screwfix, and we’re proud of it! We’re a team of 13,000 and one of the fastest growing retailers in the UK and Ireland with over 700 stores. A true leader in the E-Commerce industry, and part of the 79,000 people strong Kingfisher PLC Group alongside big names such as B&Q, Castorama and Brico Depot.