Overview

Position Title: Technical Adviser

Company: St. James’s Place

Location: England

Job Description:

This role presents a fantastic opportunity for a motivated individual to support us in providing technical support to the Partnership regarding Pensions via phone, email and Livechat. You will provide a peerless technical query resolution service, adhering to agreed service levels.

Responsibilities:

  • We know that everyone works best in different ways, at different times and in different environments. We value all of our employees and appreciate that everyone is different, and at different stages within their career.
  • Recognising this, we have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours.
  • Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation!Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria, or have been on an extended career-break.
  • If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

Requirements:

  • Our culture is the glue that binds us together – It’s one of our biggest assets and one of the biggest reasons for our success.
  • It’s underpinned by core values of doing the right thing, being the best version of ourselves and investing in long term relationships.
  • We want to embrace diverse backgrounds and experiences to connect with clients, solve problems and innovate. We raise our voice on the things that matter to us and drive change from the front. Contributing to our inclusive culture is vital, ensuring a space for everyone to be their authentic self, no compromises.
  • In all we do, we consider how our work affects the communities in which we belong. Over 96% of our group employees are involved in supporting our communities through financial education, charitable giving and volunteering.
  • Over 80% of all our employees and Partners donate each month to our Charitable Foundation, which is now the 3rd largest corporate charity in UK.