Overview

Position Title:Customer Service Assistant

Company:Wickes

Location:Liverpool, UK

Job Description:

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.

Responsibilities:

  •  You provide an exceptional shopping experience for our customers
  • You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings
  •  You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design and actively share this with the customer
  •  You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop

Requirements:

  • When it comes to your existing skills and experience, personality is the first thing we look for.
  • We want people who are happy to chat to customers, quick to learn and used to working at pace.
  • So you’ll always be positive and keen to do your bit for the team.

About Wickes

We've been supplying DIY products to the UK’s home improvement market since 1972 and since then we've gone from strength to strength. With thousands of products available both online and in our stores, no Wickes project is too big or too small.