Overview

Position Title:UX Researcher

Company:British Airways

Location:Belfast, UK

Job Description:

Does the idea of setting up a new airline excite you? BA are considering starting a new subsidiary airline at Gatwick for short haul flying and are looking for innovative and motivated people to hit the ground running should this project go ahead.

Responsibilities:

  • As a UX Researcher you will be at the core of everything the Product Design team does at BA, from initiating conversations at the inception of projects, running workshops and design sprints to usability testing.
  • You will be comfortable thinking and working within both quantitatively and qualitative research, enjoy working closely with Design and Product and be a problem solver at heart.

Requirements:

  • A minimum of 2 years in a 2nd line Position
  • Experience of ServiceNow, Jira, Process Automation & Workflows
  • Understanding of scripting and command-line language
  • Experience in deploying, installing, and maintain PCs and software, tending to all adds, moves, and changes
  • Experience of working in a regulated environment

About British Airways

British Airways is the UK's largest international scheduled airline, flying to nearly 600 destinations around the world. Whether customers are in the air or on the ground, we take pride in providing a full service experience.