Overview

Position Title: Schools Desktop Support Analyst

Company: City Of Newport

Location: Newport, Wales, UK

Job Description:

This post is subject to an Enhanced Disclosure Application to the Disclosure & Barring Service (DBS) and Gwent Police Vetting which will need to be met before the post can be offered.

Responsibilities:

  • The Family Support Service is an innovative Edge of Care Service which is part of the Integrated Family Support Services (IFSS) delivered jointly in partnership between Newport Children’s Services and Barnardo’s. A new contract has secured a 10 year partnership to continue to develop and expand its existing offer to children and families within Newport.
  • The aim of the IFSS is to provide a continuum of family support providing intensive support for those families on the brink of care or where the plan is for a child’s rehabilitation home.
  • We work with families focusing on their strengths to build resilience enabling them to make changes to their lives. Interventions are based upon evidence-based practice relevant to the family’s needs. The service also provides a number of evidence based parenting programmes.

Requirements:

  • The Schools Desktop Support Analyst role will be based in Ysgol Gyfun Gwynllyw, which is Welsh Medium school located in Pontypool.
  • It will be part of an established SRS Education Service which covers schools across Monmouthshire, Torfaen, Blaenau Gwent and Newport.
  • The role is of a technical nature covering desktop support but also requires excellent communication skills to liaise with schools providing support and advice and will be a valued member of Ysgol Gyfun Gwynllyw and SRS.