Overview

Position Title:Human Resources Administrator

Company:Ofgem

Location:Glasgow, UK

Job Description:

This is a great career move for an experienced HR Administrator who wants to develop their skills in a fast-paced and complex organisation. You’ll be the first point of contact for a wide range of queries: from new starters to leavers; and you can expect regular contact with managers, employees and external organisations. You’ll ensure our HR system is kept up-to-date with any changes to personnel, or changes to contract arrangements – supporting a timely and accurate payroll function. You’ll also co-ordinate the admin requirements around new starters and leavers and process any requests from external organisations, such as reference requests.

Responsibilities:

  • Working as part of a geographically dispersed HR function to ensure that internal Standard Operating Procedures are customer-focused and continuously improved for the end-user.
  • Providing excellent customer service to all internal and external customers.
  • Act as the first point of contact for administrative elements of the employee lifecycle from new starters to leavers, managing the centralised inbox and the centralised phone line to effectively deal with HR queries from employees, managers and external organisations.
  • Update the HR system (iTrent) with joiners, leavers and contractual changes in advance of the monthly payroll deadline.

Requirements:

  • A problem-solver
  • Excellent communication, organisational and prioritisation skills
  • Analytical with a keen eye for detail
  • Energetic, resilient and adaptable, able to effectively operate in dynamic, fast paced environments
  • A team player with passion and enthusiasm for your work
  • Previous experience in a Commercial or Procurement role preferred, ideally in the tech space

About Ofgem

Ofgem is Britain’s independent energy regulator. Our role is to protect consumers now and in the future by working to deliver a greener, fairer energy system