Overview

Position Title: Communications Advisor

Company: Post Office Ltd

Location: London Area, United Kingdom

Job Description:

. As you can imagine, a business this big has lots of opportunities in lots of different areas. So we’re always looking out for enthusiastic, ambitious and customer-focused people to join us. And we’re striving to become “simpler to run, better for customers and a great place to work”, so innovation is really important. We’re confident the changes we make will be for the best, benefiting both our people and our customers.

Responsibilities:

  • You will be working closely with and managing a Scrum team consisting of developers and testers. In addition, you will work closely.
  • with digital product managers, demand managers, UX & design, architects, analytics, CRO, SEO, CMS, internal and external.
  • Stakeholders to build and prioritise the product backlog in order to deliver the product vision; with a prime focus on enhancing the customer experience, driving acquisition and engagement.

Requirements:

  • The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years.
  • As one of the country’s most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously.
  • We’re the UK’s largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide – more than all of the UK’s banks and building societies put together.
  • We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs.
  • That’s why we have a range of over 170 products and services, from personal financial services like banking, insurance, payments, and travel money, to telecoms and, of course, mails.
  • And we’re improving our online and in-store experience for customers. We know that our customers never stop changing, so neither will we.