Overview
Position Title: Communications Advisor
Company: Post Office Ltd
Location: London Area, United Kingdom
Job Description:
. As you can imagine, a business this big has lots of opportunities in lots of different areas. So we’re always looking out for enthusiastic, ambitious and customer-focused people to join us. And we’re striving to become “simpler to run, better for customers and a great place to work”, so innovation is really important. We’re confident the changes we make will be for the best, benefiting both our people and our customers.
Responsibilities:
- You will be working closely with and managing a Scrum team consisting of developers and testers. In addition, you will work closely.
- with digital product managers, demand managers, UX & design, architects, analytics, CRO, SEO, CMS, internal and external.
- Stakeholders to build and prioritise the product backlog in order to deliver the product vision; with a prime focus on enhancing the customer experience, driving acquisition and engagement.
Requirements:
- The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years.
- As one of the country’s most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously.
- We’re the UK’s largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide – more than all of the UK’s banks and building societies put together.
- We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs.
- That’s why we have a range of over 170 products and services, from personal financial services like banking, insurance, payments, and travel money, to telecoms and, of course, mails.
- And we’re improving our online and in-store experience for customers. We know that our customers never stop changing, so neither will we.