Overview

Position Title:Public Safety Communications Officer II

Company:City Of Alexandria

Location:Alexandria, VA

Job Description:

The City of Alexandria is located in northern Virginia, and is bordered by the District of Columbia (Potomac River), Arlington, and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter of the City’s square miles have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for a position as a Public Safety Communications Officer II (PSCO II).

Responsibilities:

  • Coordinates and monitors the response of Police or Fire/EMS units, including dispatching emergency and non-emergency calls utilizing proper dispatch formats, response plans;
  • Operates assigned radio channels, including primary and secondary;
  • Practices proper radio techniques, and makes notifications where appropriate;
  • Documents events with all pertinent information received;
  •  Determines type and amount of emergency aid needed;
  • Relays messages completely and accurately;
  • Updates and documents event types based on additional information obtained;
  • Maintains control of radio channel (s) at all times, and operates back-up systems during primary system failures;
  • Contributes to team training efforts, including the development and evaluation of new personnel;
  • Maintains work environment and equipment in a safe and clean condition at all times;
  • Assists with training activities, logs, reports and data analysis;
  • Performs related work as assigned.

Requirements:

  • High School Diploma or GED and one year of experience as an emergency communications operator in a 911 call center environment; a United States citizen or legal resident alien of the United States (The Virginia Criminal Information Network (VCIN) requires all persons defined as a terminal operator to be a United States citizen or have been a lawful resident of the United States for the past ten (10) consecutive years prior to applying for certification).