Overview

Position Title: Service Professional

Company: First Group

Location: Doncaster, UK

Job Description:

You will also work towards the Level 3 Diploma in the Customer Service Apprenticeship qualification. The programme is designed to enhance the your awareness of the business and the importance of the customer within it. The qualification is an internationally recognised City and Guilds Diploma and provides a progression route to degree level qualifications.

Responsibilities: 

  • You must be able to pass a drug and alcohol screening and meet the medical requirements for the role
  • You must be over 18 years old.
  • Not have defective colour vision or under gone laser eye surgery
  • You must live within a 60 minute commutable distance from the location you are applying for, evidence may be requested as proof of residence.
  • You must be willing to work irregular and unsociable shift patterns

Reqirements:

  • We offer an attractive salary of £30,418 per annum, once qualified. During training, you’ll receive £22,879 per annum.
  • There’s a final salary pension scheme and big savings on rail travel: free TransPennine Express journeys for you and free leisure journeys for your family.
  • You and your family can also get discounts with other train operating companies.
  • Your job comes with all kinds of benefits, discounts and a Cycle to Work scheme

About First Group

We are an intercity train company connecting people and communities across our cities and major towns in the North of England and Scotland. Together we will continue to transform rail travel with faster, easier journeys that offer a step change in services with our fleet of new high-tech trains.