Overview

Position Title: Solution Support Analyst

Company: Wincanton

Location: Wincanton, UK

Job Description:

Providing administrative support for the IT Solution Consultant roles, Maintaining IT solution artefacts, including cost templates and supporting material
Responsibilities:

  • Supporting New Product Introduction & Product development process
  • Supporting solution consultants to understand the underlying customer wants to ensure we solve the right problem with the right solution
  • Alongside business and technology colleagues, you will facilitate the creation of sales collateral and pipeline definition for Supply Chain products, ensuring Wincanton delivers the right solutions at the right long-term cost
  • Support business case production and solution costs including business, technical and financial feasibility assessment as required
  • Help to drive revenue opportunity for Wincanton, owning and delivering specific solution deliverables for internal and external opportunities
  • Accountable for accurate and timely pipeline input in to demand management process
  • Reporting on solution and project metrics, including effort recoveries (estimated vs actual)
  • Supporting New Product Introduction & Product development process
  • Supporting solution consultants to understand the underlying customer wants to ensure we solve the right problem with the right solution
  • Alongside business and technology colleagues, you will facilitate the creation of sales collateral and pipeline definition for Supply Chain products, ensuring Wincanton delivers the right solutions at the right long-term cost
  • Support business case production and solution costs including business, technical and financial feasibility assessment as required
  • Help to drive revenue opportunity for Wincanton, owning and delivering specific solution deliverables for internal and external opportunities
  • Accountable for accurate and timely pipeline input in to demand management process
  • Reporting on solution and project metrics, including effort recoveries (estimated vs actual)

Requirements:

  • Experience working in IT Solutioning engagements with clients/external Customers
  • Strong analytical skills
  • Good communication and influencing skills to effectively manager senior stakeholders and internal IT teams
  • Commercial acumen and ability to analyse and represent business value and benefit
  • Developing relationships with clients
  • Initiative, drive and enthusiasm
  • The ability to work calmly under pressure
  • Good IT, budget and report writing skills
  • Experience working in IT Solutioning engagements with clients/external Customers
  • Strong analytical skills
  • Good communication and influencing skills to effectively manager senior stakeholders and internal IT teams
  • Commercial acumen and ability to analyse and represent business value and benefit
  • Developing relationships with clients
  • Initiative, drive and enthusiasm
  • The ability to work calmly under pressure
  • Good IT, budget and report writing skills

About Wincanton

Wincanton is a leading British supply chain solutions company. The Group provides business critical services including storage, handling and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best known companies.