Overview
Position Title: Solution Support Analyst
Company: Wincanton
Location: Wincanton, UK
Job Description:
Providing administrative support for the IT Solution Consultant roles, Maintaining IT solution artefacts, including cost templates and supporting material
Responsibilities:
- Supporting New Product Introduction & Product development process
- Supporting solution consultants to understand the underlying customer wants to ensure we solve the right problem with the right solution
- Alongside business and technology colleagues, you will facilitate the creation of sales collateral and pipeline definition for Supply Chain products, ensuring Wincanton delivers the right solutions at the right long-term cost
- Support business case production and solution costs including business, technical and financial feasibility assessment as required
- Help to drive revenue opportunity for Wincanton, owning and delivering specific solution deliverables for internal and external opportunities
- Accountable for accurate and timely pipeline input in to demand management process
- Reporting on solution and project metrics, including effort recoveries (estimated vs actual)
- Supporting New Product Introduction & Product development process
- Supporting solution consultants to understand the underlying customer wants to ensure we solve the right problem with the right solution
- Alongside business and technology colleagues, you will facilitate the creation of sales collateral and pipeline definition for Supply Chain products, ensuring Wincanton delivers the right solutions at the right long-term cost
- Support business case production and solution costs including business, technical and financial feasibility assessment as required
- Help to drive revenue opportunity for Wincanton, owning and delivering specific solution deliverables for internal and external opportunities
- Accountable for accurate and timely pipeline input in to demand management process
- Reporting on solution and project metrics, including effort recoveries (estimated vs actual)
Requirements:
- Experience working in IT Solutioning engagements with clients/external Customers
- Strong analytical skills
- Good communication and influencing skills to effectively manager senior stakeholders and internal IT teams
- Commercial acumen and ability to analyse and represent business value and benefit
- Developing relationships with clients
- Initiative, drive and enthusiasm
- The ability to work calmly under pressure
- Good IT, budget and report writing skills
- Experience working in IT Solutioning engagements with clients/external Customers
- Strong analytical skills
- Good communication and influencing skills to effectively manager senior stakeholders and internal IT teams
- Commercial acumen and ability to analyse and represent business value and benefit
- Developing relationships with clients
- Initiative, drive and enthusiasm
- The ability to work calmly under pressure
- Good IT, budget and report writing skills
About Wincanton
Wincanton is a leading British supply chain solutions company. The Group provides business critical services including storage, handling and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best known companies.