Overview

Position Title: Human Resources Analyst I

Company: City Of Portland

Location: Portland, Oregon, US

Job Description:

This position is an integral part of the benefits team and under general supervision is responsible for supporting the functions of the City’s employee benefits program by providing assistance to employees regarding eligibility, enrollment, plan coverage, and policies and procedures. Also provides additional support to the deferred compensation and leave programs to support its purposes.

Responsibilities:

  • Customer Service / Employee Education
    • Respond to employee questions and resolve issues related to benefits coverage, deferred compensation and leave plans ensuring the City’s Core Values are represented. Support strategic initiatives such as the Preventive Care Initiative and State Paid Family Leave Programs and educate employees on the impacts.
  • Benefits and Deferred Compensation Administration
    • Administer eligibility and enrollment for employees by following processes and rules detailed in City plan documents, SPDs, collective bargaining agreements, City Administrative Rules and provisions for the Affordable Care Act (ACA). Review enrollment record to ensure completeness and the accuracy of elections, collect necessary documentation to support enrollment, send initial COBRA notice, provide guidance/support/information/instructions for accessing benefits. Review and respond to carrier enrollment discrepancy reports.
  • Life Insurance Approvals/Denials/Ported Coverage
    • Process life insurance claims by contacting beneficiaries and providing any required benefits forms, completing claim form, compiling enrollment summary, and providing employee records as requested by insurance provider. Updates employee elections of supplemental life insurance coverage amounts and long-term disability insurance upon approval by insurance company and includes quarterly audits of active employees with ported coverage.
  • Electronic Records Processing:
    • Originator of COBRA and retiree notices for separated employees. Maintain employee files for employee benefit folders, archiving as necessary.
  • Serve as back-up to other HR Analysts:
    • Final paycheck processing
    • Benefit Payment processing
    • Demographics File processing for benefits eligibility determination
    • Enrollment processing for Family Status Changes
    • New employee orientation – Benefits presentation
    • Conduct enrollment audits for accuracy including dependent eligibility
    • Complete local, state, and national benefits survey request and inform benefits manager of important trends found in the survey results

Requirements:

  • Knowledge of federal, state, and local laws, regulations, and court decisions applicable to the administration of employee benefits, deferred compensation and leaves programs.
  • Knowledge of and ability to apply research methods and data analysis techniques.
  • Ability to exercise discretion and confidentially handle information, records, and issues.
  • Ability to communicate clearly, logically, and persuasively, both verbally and in writing; ability to prepare clear, concise, and comprehensive reports, correspondence, and documents.
  • Ability to utilize City-specific technology and general office software; including a personal computer and Microsoft Office.
  • Must be fully vaccinated for COVID-19 per City/State mandate. If unvaccinated, exception process must be completed by date of hire.