Overview

Position Title:Customer Care Specialist

Company:PR and Media Executive

Location:Leeds, UK

Job Description:

With your professional telephone manner and excellent communication, you will be the front-line voice dealing with a wide range of different telephone calls. You’ll be taking inbound calls and, on occasion, making some outbound calls as well. Our frontline staff use a variety of IT systems, so being computer minded would be advantageous. Life in our contact centres is very rewarding, upbeat, and energetic and you’ll be surrounded by supportive mentors, team members and team leaders who love what they do!

Responsibilities:

  • Free parking at our water parks
  • Mobile phone contract discounts for you and your family
  • A competitive hourly rate of pay and holiday pay
  • Flexible hours
  • Discounts across our water parks – including our water sports centre and eateries
  • Discounts across cinema, airport parking and gyms/health clubs.
  • Discounted fishing and boat hire

Requirements:

  • Knowledge or experience of fly fishing would be beneficial
  • Excellent customer service skills
  • Ability to be flexible and willingness to learn
  • Excellent communication and social skills
  • Show enthusiasm about our parks and ability to share enthusiasm with customers
  • Excellent interpersonal skills
  • Availability to work weekends and shifts

About Anglian Water Services

Anglian Water supply water and water recycling services to more than six million domestic and business customers in the east of England and Hartlepool. Our services are at the heart of every single family and community in our region. We clean water to the highest standard, deliver it to millions of homes, and carefully manage it to ensure it never runs out.

We’re the largest water and water recycling company in England and Wales by geographic area. We’re also one of the driest regions in the country, with just 600 millimetres of rain each year, on average a third less than the rest of England. In fact some areas have a lower annual rainfall than Jerusalem. That’s why it’s vital that we look after the water that we’ve got.