Overview

Position Title:Aquatics Program Aide

Company:City Of Charlottesville

Location:Charlottesville, VA

Job Description:

This position provides assistance in the operation of Aquatic Programs by performing responsible facility operations, maintenance, clerical and program support to ensure the highest level of customer service in accordance to facility and program policy and standard operating procedures. Specifically, the Aquatics Program Aide will assist aquatic instructors and coaches with Learn to Swim programs, and directing aquatic participants. Primarily and most frequently the work done here is under direct supervision, within one functional area, and of a routine nature.  Reports to a Parks and Recreation Operations Specialist or designated Manager on Duty.

Responsibilities:

  • Assists with maintaining order by enforcing rules and regulations;
  • Performs cleaning and general maintenance;
  • Communicates effectively, professionally, courteously and thoroughly with the highest regard to the customer;
  • Supervises and ensures safety of program areas, patrons and other staff as needed;
  • Performs customer service duties such as greeting guests and answering questions in person and over the phone;
  • Explains Parks and Recreations programs, services and their benefits;
  • May be assigned to lead or supervise a program, class, event, fitness area, or activity where appropriate;
  • May perform administrative tasks, completion of enrollment forms, tracking attendance;
  • May use a variety of computer software programs;
  • Performs related tasks as required.

Requirements:

  • 15 years of age with possession of a current Red Cross Lifeguard certification OR at least 16 years without certification;
  • Minimum of three (3) months of experience in a recreation or aquatics environment;
  • Must be available to work varied shifts including weeknights, weekends and holidays.