Overview

Position Title: IT Operations Specialist

Company: Cazoo

Location: Yarnfield, UK

Job Description:

Our mission is to transform the car buying experience across the UK and Europe by providing better selection, flexibility, transparency, convenience and peace of mind. Our aim is to make getting your next car no different to ordering any other product online today, where consumers can simply and seamlessly purchase, finance or subscribe to a car entirely online for delivery or collection in as little as 72 hours.

Cazoo was founded in 2018 by serial entrepreneur Alex Chesterman OBE, has a highly experienced management team and is backed by some of the leading global technology investors.

Responsibilities: 

  • Support the business in the day to day running of IT Operations and IT support including:
  • Hardware/Endpoint support (Windows/MacOS & Android)
  • Google Workspace.
  • Identity and Access (Okta).
  • Network and Wifi problems.
  • General IT Support enquiries.
  • Prepare IT equipment for new starters
  • Provide and excellent onboarding experience for new employees
  • Provision new starters using tools such as Google Workspace, JumpCloud, Okta.
  • Install and monitor security software (e.g. Crowdstrike, Cisco Umbrella)
  • Purchase IT equipment and liaise with local suppliers
  • Provision users for Single Sign On applications
  • Respond to customer needs via helpdesk system (Freshservice) and walk-ups.
  • Mobile device management with JAMF/Mobi Control

Reqirements:

  • Excellent communication skills and a positive attitude
  • Experience supporting internal systems software and hardware, application training, and overall problem ownership and management.
  • Experience supporting Microsoft Desktop/Laptops, Apple technologies and Devices and network connectivity.
  • Experience supporting collaboration tools such as Google workspace, Slack, Miro etc.
  • Experience with Helpdesk ticket systems and management
  • Excellent planning skills and preparation for new starters
  • Inquisitive nature with an appetite to learn new technologies.
  • Technical project delivery (automation, onboarding new applications etc).
  • Additional EU language skills a bonus
  • Team player with a focus on customer delight.

About Cazoo

Cazoo was founded in 2018 by serial entrepreneur Alex Chesterman OBE, is backed by some of the leading technology investors globally and is publicly traded (NYSE: CZOO).