Overview

Position Title: Dispatch Agent

Company: Centrica

Location: Leeds

Job Description;

Throughout the Trainee programme, we’ll provide you with outstanding training at one of our award-winning Learning Centres to give you the technical skills, knowledge and qualifications you’ll need to become a fully-fledged Gas Engineer. Our centre’s are based across the country, however if you are not local to one we will provide you with accommodation for the weeks spent away from home (maximum of 28 weeks).

Responsibilities:

  • You’ll need the Right to Work in the UK so a passport or a birth certificate and proof of National Insurance are essential.
  • A credit check will be carried out before you start to ensure you meet our criteria for employment.
  • We’ll also ask you to complete a DBS Check (Criminal Records) and of course we’ll collect your previous employment references as standard.
  • Oh, and don’t forget we’d love to see you self-develop and improve your skills in the role and the wider business – we’ll support.

Requirements:

  • You should have a flair for prioritising, scheduling, and logical thinking – these qualities make amazing Planning and Dispatch Agents and will be part of your KPI’s.
  • You need to be digitally savvy. Super confident with your IT skills to use our planning and forecasting systems to maintain accurate records.
  • Naturally you should and have fantastic communication skills both written and verbal, and we’ll be assessing for these skills throughout our recruitment process.
  • This department is often incredibly fast paced and, at times, can be high pressure. Your resilience, agility and ownership skills are key to this role.
  • You’ll also need the confidence to highlight issues or process improvements to ensure we continue to provide the best possible service to our customers.