Overview

Position Title:Clerk

Company:City Of Anaheim

Location:City of Anaheim, CA

Job Description:’

The City of Anaheim Planning & Building Department seeks an outgoing and customer service-driven Part Time Clerk for the Code Enforcement Division.  The Clerk will provide clerical support to the Code Enforcement Division and provide friendly and thorough customer service experience to both internal and external customers at the front counter.  Typical duties include prompt and courteous responses to Anaheim Anytime inquiries, input new and update ongoing case information into the Tidemark database, provide case file assistance, support our Code Enforcement Officers working in the field, and perform routine clerical office support.

Responsibilities:

  • Load rolling mail cart with sorted U.S. and inter-office mail for unloading and delivering to City Departments.
  • Receive, open, date stamp, sort and distribute incoming inter-office and U.S. mail and deliveries from messenger services.
  • File materials into and retrieve materials from established filing systems and assemble materials in numerical, alphabetical or subject order.
  • Prepare outgoing inter-office and U.S. mail; stuff envelopes, affix labels, seal envelopes, affix postage; sort and place in proper order for mailing.
  • Act as a receptionist to the public over the telephone and at a counter, answer a multi-line telephone, provide routine information, take messages and transfer or refer callers and public to other sources; provide information on departmental and City policies and procedures as required.
  • Type, proofread and word process a variety of correspondence, letter forms, memoranda and documents from rough draft or verbal instruction; compiles data and prepares various reports.
  • Type forms, labels, envelopes, lists and routine correspondence; assemble packets of information; using a keyboard enter and retrieve routine, repetitive information to a personal computer.
  • Compile information for a variety of narrative and statistical reports; locate sources of information; devise forms to serve data and determine proper format for finished reports.
  • Perform daily machine cleaning and servicing functions, order and store paper and supplies, and demonstrate use of standard copy machines and ancillary equipment.
  • Copy, collate, staples and otherwise binds a variety of materials. Maintain routine lists, logs and other records.
  • Perform related duties and responsibilities as required.

Requirements:

  • Demonstrate knowledge of modern office procedures, methods and computer equipment; basic principles and procedures of filing and record keeping; basic principles of customer service; basic principles of business letter writing and basic report preparation; English usage, spelling, grammar and punctuation; basic math.
  • Have the ability to type and/or enter data on a computer at a speed necessary for successful job performance; operate office equipment including computers and supporting word processing applications; file information accurately; answer telephones and take accurate and complete messages; understand and carry out oral and written instructions; understand pertinent procedures and functions quickly and apply them under moderate supervision; establish and maintain effective working relationships with those contacted in the course of work.
  • Possess a valid California Driver’s License by date of appointment.