Overview

Position Title: Housing Solutions Officer

Company: City Of Coventry

Location: Coventry, England, UK

Job Description:

As a Housing Solutions Officer, you’ll be responsible for supporting the Council to carry out homelessness duties under The Housing Act 1996, as amended by the Homelessness Reduction Act 2017. In this fast-paced service area, you will need to be creative, adaptable, and hardworking in order to prevent homelessness and provide excellent case management services to our customers.

Responsibilities:

  • Completing assessments with customers who are homeless or threatened with homelessness
  • Making decisions in line with homelessness legislation and communicating to applicants in writing
  • Mediating between applicants and landlords
  • Working on a rota basis to cover front line homelessness functions
  • Providing advice, guidance and signposting

Requirements:

  • Previous experience of working within Housing, Homelessness, Voluntary and Advisory sectors is desirable but not essential. We are also keen to receive applications from candidates with lived experience of homelessness.