Overview

Position Title: Receptionist

Company: MATCHESFASHION

Location: Stratford-upon-Avon, England

Job Description:

The receptionist role is a key role in our business, as the first point of contact with all our visitors, be they our brands, suppliers, key contacts or VIPs, our receptionists must represent MATCHESFASHION’s core values and standards at all times.

Responsibilities:

  • Greeting visitors to Here East, ensuring that the relevant person is informed on their arrival.
  • Answer incoming calls and forwarding to relevant departments or taking and distributing messages as required.
  • Managing and distributing access cards for employees and freelancers.
  • Managing and distributing locker keys for employees and freelancers.
  • Supervise the bookings of Here East Meeting Rooms. Organise refreshments for key meetings as requested.
  • Maintaining information displayed around the office to ensure this remains up to date and relevant.
  • Responsible for the maintenance of stationery, consumables, refreshment supplies.
  • Manage the day to day cleanliness and appearance of the studio, liaising between our employees and external cleaning staff to ensure appropriate standards are maintained.
  • Supervise the receipt of all parcels and deliveries for HereEast. Arrange couriers where necessary.
  • Support the People Team with the induction of new members of the team, ensuring that each new joiner is provided with a site tour and have their right to work documentation checked.
  • Ensure that the Reception area presents the right image of MATCHESFASHION to guests and employees.
  • Perform clerical receptionist duties and any other duties as reasonably requested.

Requirements:

  • Demonstrable experience in a similar role (Retail or other Multi-Site business).
  • Proficient user of Microsoft Outlook and other Microsoft Office applications.
  • Ability to communicate on all levels in a professional and courteous manner.
  • Calm under pressure with an ability to solve problems.
  • Reliability and adaptability.
  • Good understanding of the Luxury Fashion industry.

About MATCHESFASHION

At MATCHESFASHION we are on a mission to offer the most personal luxury shopping experience in the world. We are renowned and respected for the relationships we build with clients and our brand partners. To achieve our ambition, we capitalise on our unique combination of technical savviness and global innovation mixed with curated content.
We like to think of it as logic meeting magic. When we come together, great things happen.