Overview

Position Title: IT Technical

Company: South Western Railway

Location: Farnham, UK

Job Description:

The IT Infrastructure Engineer role is to plan, direct and coordinate the design, installation and connectivity of IT systems and network infrastructure to ensure the stable operation of the SWR’s IT assets. This includes developing, configuring, maintaining, supporting and optimizing all new and existing network hardware, software and communication links. This role is also responsible for the effective technical management of all data centre environments, security systems and other electronic infrastructure.

Responsibilities: 

  • Maintain a high performing IT Infrastructure at SWR
  • Implement short and long-term strategic solutions to network and hardware capacity meets existing and future requirements.
  • Develop, implement and maintain policies/procedures for all IT Infrastructure related tasks
  • Practice network asset management, including maintenance of network components
  • Provides “ownership” of third line technical issues through final resolution
  • Installation of on-premise, cloud based and hybrid solutions for SWR
  • Conduct research and make recommendations on IT Infrastructure products, services, protocols and standards in support of improving the IT Infrastructure at SWR
  • Prepare scope of work reports and other documentation for IT projects and associated efforts
  • Assess and administer all equipment, hardware and software upgrades
  • Manage and ensure operational effectiveness of all servers and backup servers and their associated operating systems and software
  • Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs and any peripheral kit
  • Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions and intrusion detection systems
  • Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure
  • Test server performance and provide network performance statistics and reports; develop strategies for maintaining server estate
  • Provide guidance and mentoring to members of the wider IT team to encourage personal development

Reqirements:

  • A self-motivated, IT professional with a minimum of 5 years’ experience working in a complex IT environment
  • Able to demonstrate the ability to undertake the above responsibilities
  • Legally able to work in the country in which the position is based
  • A passion for technology
  • Previous minimum 5 years’ experience as an IT Senior professional
  • Experience of managing 3rd parties and 3rd party delivered services
  • Excellent leadership and people management skills
  • Excellent written and verbal communication skills
  • Willingness to support and mentor junior staff
  • Excellent customer facing/customer service skills
  • Able to work under pressure and meet deadlines
  • Able to demonstrate a high degree of flexibility including shift and out of hours working
  • Excellent organisational skills

About South Western Railway

South Western Railway is committed to equal opportunities employment, and your application will be reviewed by the hiring panel with personal information removed. In order to assist this process please ensure that any attachments such as CV's or covering letter have personal details removed (this includes your name, address and email address). Any other attachments such as professional qualifications can be left unedited. Applications not following this guidance may be rejected.