Overview

Position Title: Showroom Advisor

Company: B&Q

Location: Liverpool, UK

Job Description:

Join us as a Store Delivery Driver and you’ll be part of delivering exceptional customer service & ensuring our customers receive their deliveries in excellent condition, on time – every time.

Responsibilities:

  • Sales matter in this role, but your real focus will be the customer.
  • You’ll use design software to really bring customer projects to life, asking questions, exploring possibilities, and recommending the right finance, products and installation options.
  • Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

Requirements:

  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to successfully deliver customer projects.
  • You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design.
  • And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

About B&Q

B&Q is the UK’s leading home improvement and garden retailer. We’ve been helping customers create good homes since 1969. The way customers live, shop and use their homes may have changed over the past five decades, but they still need homes that work for every member of their household; homes that use space brilliantly, provide a balance of comfort and practicality, and are easy to maintain and improve so they look and feel great. And we’re still here for them – offering more bright thinking, big ideas, sustainable solutions and expert advice than ever.