Overview

Position Title: Retail BOH Assistant

Company: Diageo

Location: Dollar, UK

Job Description:

Johnnie Walker Princes Street will be the culmination of all tour and tasting experiences with an iconic r etail store s ituated in the heart of the city on lively Princes Street .

Responsibilities:

  • Our Retail Back of House ( BOH ) Assistant will support the smooth operations of the Johnnie Walker Princes Street retail store, enabling the Sales team to provide outstanding customer service and tailored sales experiences.
  • You will be responsible for receiving deliveries, coordinating and replenishing stock, maintaining the stock room and ensuring all back-office operations are complete.
  • Alongside back of house organisation, you’ll play a key role in contributing to the profitability of retail operations by preparing personalised items when required, placing orders and ensuring all products are accessible and readily available.
  • Our Retail BOH Assistants will be great teammates , collaborating with management and various teams throughout Johnnie Walker Princes Street.
  • This is an outstanding opportunity to gain multi-functional experience as rotation requirements within each department will allow you to become familiar with the operating procedures within retail, experience, bar and events.

Requirements:

  • To be successful, you’ll need retail (or related) experience and be guided by a customer-first attitude .
  • You’ll have the ability to use your own judgement and make effective decisions , ensuring each customer has an outstanding experience when visiting our store.
  • You’ll have strong customer service skills, preferably within a customer facing environment as there will be a requirement to offer shop floor support and connect with visitors .
  • You’ll have outstanding organisation skills, great attention to detail and an ability to accurately input information and to respond to enquiries in a timely fashion.
  • You will represent, take ownership of, and become an ambassador for the Brand Home and the brands it represents.

About Diageo

As a global leader in beverage alcohol, our 200+ brands are part of everyday celebrations in over 180 countries. Our ambition? We want to be one of the best performing, most trusted and respected consumer products companies in the world.