Overview
Position Title: CUSTOMER SERVICE REPRESENTATIVE I
Company: City Of Houston
Location: Houston, Texas, US
Job Description:
Municipal Courts currently has part-time employment opportunities available for individuals who are self-motivated, customer service-oriented, pay attention to detail, and possess strong organizational skills
Responsibilities:
- Collections of fines and fees, Posting of Cash and Surety Bonds that’s associated with all jail related matters.
- Collection of fines, processing payments by cash, check, credit card and wire transfer.
- Data entry of payment and fees in the Court’s case management system.
- High level of direct contact with the general public, attorneys, court staff and law enforcement.
- Dissemination of court information as required.
- Data entry of court records and transactions.
- Scanning of court documents into the Court’s case management system. Periodic rotation to alternate Court locations and/or sections.
- Other administrative and customer service-related responsibilities as assigned.
- Ability to travel to multiple locations throughout the city.
- Must submit to annual background checks.
Requirements:
- Basic Knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or a GED.
- Six (6) months of administrative or customer service related experience is required.
- Associate’s degree may be substituted for up to two years of experience.