Liverpool Fc Jobs – Casual Ticketing Specialists IN Manchester, UK

Overview

Position Title:Casual Ticketing Specialists

Company:Liverpool Football Club

Location:Manchester, UK

Job Description:

To support our Ticketing Services team in dealing with supporter queries effectively and efficiently, in a professional manner.

Responsibilities:

• Handle incoming calls, emails and web chat queries from LFC supporters relating to all aspects of ticketing.
• Provide face to face fan support via the Ticket Office windows.
• Advise customers of ticket availability, sales dates, and NFC stadium access.
• Process any administration work or ticket fulfilment as and when needed.
• Day to day liaison with Managers on all aspects of Ticketing responsibilities.

Requirements:

• PC Competent, with the ability to learn and adapt to new systems.
• Excellent written and verbal communication skills.
• Flexible approach.
• Ability to understand and adhere to policies and procedures relevant to the department.
• The ability to work under pressure and to deadlines.