Overview

Position Title:Technical Administrator – Home

Company:Marks and Spencer

Location:Cambridge, UK

Job Description:

From Merchandising and Marketing – Product Development and Design, through to Supply Chain and Space Planning – our mission is to bring stylish wardrobe, home and beauty essentials to our customers via an easy, inspiring shopping experience online and in store that will delight them every time.

Responsibilities:

  • Maintain awareness of competitor offer through quarterly comp shop, assessing and reporting on technical construction, and customer communication. Prepare relevant reports ahead of strategy.
  • Support central technology teams with PLM management for tech packs
  • Provide accurate RTM and customer feedback reporting
  • Support the department in attributing innovation, Plan A and follow all information on product safety, compliance and ethical standards in line with legislation and corporate policy
  • Manage cost engineering at development stage to ensure all products are optimised commercially while still meeting M&S standards
  • Have a good knowledge of the raw material strategy and performance requirements
  • Aware of critical path management and assist with pre work for work meeting using PLM dashboard.
  • Aware of the development process for textiles / home products
  • Have knowledge of the approval process and support departmental technologist to upload development comments to PLM
  • Communicate quality information to Buying Units, Sourcing Offices / Agents and key suppliers
  • Contribute as an active member of the team to work within a commercially focused environment and support the departmental technologist where required

Requirements:

  • Basic understanding of Product or Home & Furniture technology
  • Computer literate
  • Good organisational skills and an eye for detail
  • Multitask orientated with the ability to work to timelines to achieve the Buying critical path
  • Understanding of Marks & Spencer / Retail buying process
  • Ability to adopt change and strive to embed new process and ways of working..

About Marks and Spencer

We hold ourselves to a very high standard here at M&S. That much has never changed. Our attention to detail, forward thinking and passion for improvement has led to the creation of some of the nation’s most loved products. But a rapidly changing world demands that we change along with it.