Overview

Position Title:Parking Lot Captain

Company:City Of Anaheim

Location:City of Anaheim, CA

Job Description:’

The Anaheim Convention Center (ACC) reigns as the largest exhibit facility on the West Coast, having hosted such large, well-attended events as the Winter NAMM Show, Disney’s D23 Expo and Citrix Synergy. Originally opened in 1967, the ACC currently spans 53 acres and the offers 1.6 million square feet of function space and many dynamic features.  The ACC completed its seventh expansion in Fall of 2017, providing an additional 200,000 square feet of flexible meeting space to our guests.

Responsibilities:

  • Monitor the handling of money by the parking lot cashiers to ensure proper handling and accountability.
  • Operate a city vehicle to drive to and observe the operation of events and the performance of event staff to ensure they maintain order in assigned areas.
  • Respond to guest regarding complaints; ensure customer service needs are met and adhere to the policies and guidelines of the Anaheim Convention Center.
  • Monitor the prevention of unauthorized vehicles entering parking areas during public events and non-contracted facility areas at anytime.
  • Obtain knowledge of types of events reporting to and the clientele attending.
  • Respond to adverse situations quickly, determine the best course of action and implement any changes needed.
  • Perform related duties and responsibilities as required.

Requirements:

  • Journey level experience as a Parking Lot Attendant or prior experience supervising events and event personnel.
  • Principles and practices of supervision.
  • Communicate effectively and deal diplomatically with the public, supervisors and fellow employees; uphold established policies and guidelines; climb up and down stairs, walk, and stand for extended periods of time; maintain availability to permit scheduling during weekdays, weekends, and holidays as assigned.
  • Possession of a valid California Driver’s License by date of appointment.