Overview
Position Title: Customer Advisor
Company: City Of Plymouth
Location: Plymouth, England, UK
Job Description:
An exciting opportunity has arisen within our Library Service’s team for 2 part time Customer Advisors. The post holders will play a key role in supporting frontline services in libraries. The successful candidates will be based at Central Library but may be required to work elsewhere.
Responsibilities:
- The post holder will deliver the core services of the public library service, relating with customers in a library setting, providing digital support to customers, supporting events and activities for all ages such as rhymetimes and memory cafés, while presenting a safe environment for children and vulnerable adults.
Requirements:
- Have excellent communication & customer service skills to engage with customers and partners
- Have good organisational skills
- Have good ICT skills
- Work effectively as part of a team and also independently using their own initiative
- Have an enquiring mind, and an interest in books and reading is desirable
- Be flexible in respect of working at multiple locations