Overview

Position Title: Problem Manager

Company: UK Home Office

Location: Manchester, England, United Kingdom

Job Description:

You will be part of an IT Operations team focused on providing an industry-leading approach to technical estate management, exploiting the latest technologies, techniques and service management best practices to provide innovative solutions for real-time service support.

Responsibilities:

  • You will support a user-base of 35,000+ Home Office users, over 400+ public-facing services
  • used by millions, and diverse critical business areas including UK Visa & Immigration, Border
  • Force, HMPO and policing.
  • As a member of the DDAT IT Operations Support team, you will play a key role in the
  • provision of service support at the Home Office, supporting vital national infrastructure and
  • Home Office services.

Requirements:

  • Due to the busy nature of this role, the successful candidate will be required to work full time hours and candidates should take this into consideration when submitting their application
  • You will also get the opportunity to learn about the variety of delivery and support approaches in place at the Home Office including Agile delivery and DevOps.

About UK Home Office

- reducing and preventing crime, and ensuring people feel safe in their homes and communities
- fire prevention and rescue
- supporting visible, responsible and accountable policing by empowering the public and freeing up the police to fight crime
- considering applications to enter and stay in the UK
working on the problems caused by illegal drug use
- issuing passports and visas
- shaping the alcohol strategy, policy and licensing conditions
- keeping the United Kingdom safe from the threat of terrorism
- securing the UK border and controlling immigration