Overview
Position Title: Customer Sales Advisor
Company: Halfords
Location: Plymouth, UK
Job Description:
A Halfords team is a special team, made up of people who are passionate about our products and services and obsessed with giving our customers the very best experience. We’re specialists at what we do – our teams don’t only advise on the very best products to meet our customers’ needs, they give practical solutions too, fitting a range of products to our customers’ cars and bikes.
Responsibilities:
- you need to give our customers a solution that meets their needs and ensures they never want to shop elsewhere!
- demonstrate and explain our products as well as the practical aspects of our fitting services.
- Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.
Requirements:
- An interest in our range of products and services
- The ability to communicate with all types of customers and colleagues
- The ability to understand customer needs
- A proactive approach to helping customers
- Problem solving skills
- Experience of delivering great customer service, ideally in a retail sales environment
- Ideally, some experience of working towards and achieving sales targets
- Availability to work on a rota basis, including weekends
- Colleague discount of up to 25% across the Group
- Performance related bonus
- Life assurance
- Uniform
- Fantastic deals across a range of other retailers, travel providers, and more
- Employee Assistance Programme offering advice and support
- Trade Price Bike Scheme
About Halfords
For over 125 years we’ve been making journeys better with our unrivalled expertise, services and an unbeatable range of motoring and cycling products.