Overview

Position Title: Manual QA Tester

Company: Hermes

Location: Plymouth, UK

Job Description:

A Hermes Manual QA Tester is responsible for ensuring product quality throughout the software development lifecycle. Working with cross-functional teams to test features from a functional and component perspective, they must also validate integration with other systems whilst ensuring that that Quality Assurance standards set by the practice are met.

Responsibilities:

  • Liaise with Product Owners and Technical Business Analyst to understand requirements.
  • Analyse requirements to identify all relevant tests scenarios and edge cases.
  • Work with developers to understand the flow of code.
  • Create and document comprehensive and well-structured test plans and test cases.
  • Implement datasets to support, functional, integration and E2E testing activities.
  • Estimating, prioritising, planning and coordinating quality testing activities.
  • Testing the modules and component parts of the application in isolation and integrated.
  • Identify potential issues and escalate appropriately.
  • Support automation testers on shifting left critical scenarios
  • Recognise routine tasks as learning opportunities and seek ways to improve/automate
  • Execute tests during the development lifecycle, at sprint and release level
  • Executing all levels of testing regularly and no less than at every sprint:
    • System – functional and non-functional (might include performance testing),
    • Integration,
    • Regression,
    • User Acceptance testing
  • Logging test executions and tracking defects.
  • Support on the investigation and troubleshoot of issues and non-conforming software.
  • Tracking quality assurance metrics around defects.
  • Staying up-to-date with new testing tools and test strategies.
  • Collaborating with squad members and support engineering to deliver stable enterprise software products to meet quality goals set up by the Product Owner
  • Assessing the final integration QA milestone before features are deemed ready for performance testing and promotion to production

Requirements:

  • Well versed in software development and testing life cycle.
  • Familiar with queueing and data stream systems.
  • Database interrogation skills (SQL).
  • Understanding of API (REST) calls.
  • Understanding of JSON and XML data structures.
  • Understanding of analysing issues and route cause.
  • Familiar with automation principles and desire to augment capabilities.
  • Excellent interpersonal and communication skills.
  • Analytical mind and problem-solving aptitude.
  • Attention to detail
  • 2+ years of experience as a Quality Assurance Tester.
  • Knowledge of using software QA methodologies, tools and processes.
  • Understanding of system integration testing methodologies, defect tracking systems, and Quality Assurance process.
  • Experience in using JIRA with Zephyr Scale or other similar issue tracking and test management tool.
  • Experience in writing clear, concise and comprehensive test plans and cases.
  • Hands-on experience with black box testing.
  • Experience working in an Agile software development team.
  • Ability to execute regression scripts and report accurately.
  • ISTQB certification is desirable
  • BSc in Computing Science or equivalent combination of training/experience is desirable.

About Hermes

We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 640 million parcels a year with a mission to be the UK’s carrier of choice.