Overview
Position Title: Digital Media & Workflow Support Engineer
Company: ITV
Location: Cardiff, UK
Job Description:
The Content Processing team supports the business providing an in-house team of Application and Operational support specialists with exposure and experience of Agile and ITIL methodologies and processes.
Responsibilities:
- Ensuring all new workflows and major changes and releases are transitioned into operations in accordance with documentation and handover procedures.
- Manage Operational relationships with key workflow & digital media application vendors. –
- Act as a point of escalation for Media and workflow Operational issues.
- Knowledge and skills transfer to cross team technical staff to improve team skills, knowledge and support capacity.
Requirements:
- Extensive experience of supporting and maintaining multimedia and video delivery workflows (on prem and cloud based)
- Extensive experience with Application/Operational Support (on prem and cloud based)
- An understanding of Live Streaming & Video On Demand (VOD) Content encoding and delivery principles on multiple platforms
- Experience of monitoring tools and techniques.
About ITV
It’s an exciting time to join ITV. With the largest commercial family of channels in the UK and with our global footprint growing, we’re about to take not only our business, but also broadcasting, as we know it, to a whole new level.
