Overview

Position Title: Planning Coordinator

Company: CrossCountry

Location: Doncaster, UK

Job Description:

Reporting directly to the Distribution Planning Team Leader, our Planning Coordinators assist with the smooth day-to-day running for the planning and execution of roof tile sales orders for delivery in the UK with a main focus on providing a first class proactive level of customer care, to both internal and external customers.

Responsibilities: 

  • Provide a helpful and efficient service to Field Sales following up and resolving any issues with existing orders
  • Ensure that all paperwork is accurate, and images of the original order are taken before the delivery is made.
  • Ensure that all contract hauliers comply with the company’s health and safety requirements, addressing any breaches as soon as they occur
  • Work closely with the Loading teams, Stock Controllers, Sales Ledger Department and fellow Planning Coordinators and maintain an excellent relationship with Customer Support and Field Sales to assist with any issues relating to UK deliveries
  • Assist the Distribution Planning Team Leader with controlling the routing of vehicles from the chosen site
  • Ensure that all documentation and processes relating to UK deliveries are completed within the set timeframes and accurately cross checked to our customer’s requirements prior to load preparation and delivery
  • Clearly communicate between Sandtoft’s other depots to avoid unnecessary double loading and multiple deliveries to sites and yards on the same day on different vehicles
  • Encourage and attribute to an environment of continuous improvement which will improve delivery service offer

Reqirements:

  • Experience of transport planning, distribution or traffic environment experience is desirable
  • Experience of working in a fast-past environment
  • Strong customer service / communication skills
  • Strong administration skills
  • SAP knowledge is desirable
  • UK Geographical knowledge
  • Good working knowledge of MS Packages including Outlook, Word and Excel

About CrossCountry

Wienerberger are committed to promoting equality, valuing diversity and working inclusively. We encourage applications from all regardless of age, gender, ethnicity, disability, sexuality, social background, religion and faith. We are passionate about our people and value each of our employees; they are at the heart of everything we design, manufacture, the services we provide, and are instrumental to our continual success and growth. We pride ourselves on our friendly and inclusive culture, and continually strive to maintain this.