Overview
Position Title: Business Assurance Analyst
Company: BT
Location: London, UK
Job Description:
As our business assurance analyst, you will be making a real difference in identifying risks and opportunities for improvement within our processes.
Responsibilities:
- Accountable for business engagement across a wide range of operational CFU stakeholders.
- Has detailed understanding of one or more key product/contract areas and uses business assurance knowledge to carry out/support 2nd line control coverage assessments, product end-to-end assessments and risk and control reviews.
- Uses understanding of the audit of processes and systems along with commercial insight to define and recommend
Requirements:
- EE Systems knowledge
- Good Microsoft package skills (Excel, PowerPoint, Visio, etc)
- Experience with process mapping
- Financial analysis and insights
- Project/programme management, business assurance, risk, compliance, network, business operations, audit or billing roles, contract management
- Experienced in Business/Revenue Assurance industry experience or other relevant area
- BQF LP+ or Six Sigma Green belt+
- Managing change in operational team management Strong communication/influencing skills and stakeholder management at D & C level.
- Good knowledge in the specific areas of business covered by the team
- Commercial awareness with ability to articulates high level commercial impact of complex assurance activities to senior stakeholders
- Customer excellence
- Data management
- Governance and compliance
- Improvement focus
- Measuring effectiveness
- Planning and scheduling
- Product and service knowledge
- Risk management
- Consumer EE Product Knowledge
About BT
We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company.