Overview

Position Title: Business Assurance Analyst

Company: BT

Location: London, UK

Job Description:

As our business assurance analyst, you will be making a real difference in identifying risks and opportunities for improvement within our processes.

Responsibilities:

  • Accountable for business engagement across a wide range of operational CFU stakeholders.
  • Has detailed understanding of one or more key product/contract areas and uses business assurance knowledge to carry out/support 2nd line control coverage assessments, product end-to-end assessments and risk and control reviews.
  • Uses understanding of the audit of processes and systems along with commercial insight to define and recommend

Requirements:

  • EE Systems knowledge
  • Good Microsoft package skills (Excel, PowerPoint, Visio, etc)
  • Experience with process mapping
  • Financial analysis and insights
  • Project/programme management, business assurance, risk, compliance, network, business operations, audit or billing roles, contract management
  • Experienced in Business/Revenue Assurance industry experience or other relevant area
  • BQF LP+ or Six Sigma Green belt+
  • Managing change in operational team management Strong communication/influencing skills and stakeholder management at D & C level.
  • Good knowledge in the specific areas of business covered by the team
  • Commercial awareness with ability to articulates high level commercial impact of complex assurance activities to senior stakeholders
  • Customer excellence
  • Data management
  • Governance and compliance
  • Improvement focus
  • Measuring effectiveness
  • Planning and scheduling
  • Product and service knowledge
  • Risk management
  • Consumer EE Product Knowledge

About BT

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company.